Chris Fowler will take on the role as Managing Director for GTS, the future operator of the Elizabeth line. GTS is a joint venture between Go Ahead, Tokyo Metro and Sumitomo Corporation and will be responsible for operating the Elizabeth line from 25 May 2025. Chris joins GTS from Govia Thameslink Railway (GTR) where he […]
Category: Train Operating Companies
Arriva Rail London appoints Charlotte Whitfield as operations director
Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director. Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]
New report highlights ScotRail’s £4 billion contribution to Scotland
Ahead of the third anniversary of ScotRail’s return to public ownership, a new report by Steer – a transport and infrastructure consultancy – has revealed ScotRail’s £4 billion contribution to Scotland’s economy. The independent analysis outlines the train operator’s contribution to supporting jobs, driving regional growth, and making Scotland’s society and economy greener. The findings […]
Journey changes between Birmingham and London Marylebone this weekend
Passengers planning to travel between Birmingham and London Marylebone this weekend are being warned of changes to services while engineering upgrades take place. The work, which will help provide better and more reliable journeys for passengers and freight services, means the railway will be closed at certain locations along the Chiltern main line on Saturday […]
Lancashire trial aims to increase travel confidence of older and disabled passengers
A trial set to take place in Lancashire aims to bring greater confidence to older and disabled people who use the rail network across the North of England. In April, the train operator Northern will test a new scheme that enables people on its services between Preston and Colne to alert the conductor of their […]
Railway worker uncovers 150 years of family history linked to the rail industry
A railway booking office clerk from Buckinghamshire has spoken about her family’s incredible 150-year association with the rail industry on the latest edition of London Northwestern Railway’s (LNR) popular “On The Rails” podcast. Eileen Rogers has worked in the industry for thirty years. Starting out in catering on the first-class carriages for Intercity trains, she […]
Contactless ticketing hits 250,000 taps in record time
c2c has announced that pay as you go with contactless ticketing continues to be a massive hit with customers, with over a quarter of a million taps in and out made at new contactless stations on the c2c network since being launched. From Sunday 2 February, customers have been able travel across the entire c2c […]
LNER funding helps to create South Yorkshire wildlife haven
Yorkshire Wildlife Trust has transformed a stretch of land sandwiched between the M18 and an industrial estate near Doncaster into a wildlife haven with help from LNER. Parson’s Carr Nature Reserve, a 104-hectare site of former arable land, is now home to a thriving and diverse range of insects and mammals. Thanks to funding from […]
GWR warns of significant disruption to some routes on Sunday
Network Rail is completing planned engineering works along the mainline between Didcot and Swindon which means GWR trains will need to use alternative routes to serve Bristol and South Wales. This means there is a significant reduction to the train service along these major routes and this has led GWR to advise customers to consider […]
Grand Central installs defibrillators on all its train services
Grand Central has announced a new partnership with the North East-based charity, Red Sky Foundation, to install defibrillators on every train service. This initiative aims to enhance passenger safety by providing immediate access to life-saving equipment during medical emergencies. Red Sky Foundation was established by Sergio and Emma Petrucci after their young daughter had to […]