After the regulator found that it costs train operators and ticket retailers less than five pounds to refund an unused ticket, the industry has halved the maximum fee they can charge.
Category: Ticketing
- ASLEF
- Avanti West Coast
- c2c
- Chiltern Trains
- CrossCountry
- Disruption
- East Midlands Railway
- Gatwick Express
- Great Northern
- Greater Anglia
- GWR
- LNER
- London Underground
- National Rail
- Network
- Northern
- Rail Delivery Group
- South Western Railway
- Southeastern
- Southern
- Strike Action
- Thameslink
- Ticketing
- TransPennine Express
- West Midlands Trains