Indonesian telco Telkomsel says that it has signed a MoU with Tencent Cloud and local digital infrastructure company M Cash Integrasi to explore the adoption of palm scanning technology as a biometric tool to improve customer service.
Category: Customer Management
NIGCOMSAT to introduce its very own AI companion
An AI-focused partnership between satellite operator Nigerian Communications Satellite Limited (NIGCOMSAT) and technology company Vault Hill described as ‘ground-breaking’ may, for once, justify the term.
Google to trial AI-led phone theft prevention in Brazil
Google recently published a blog about its sixth annual Google for Brazil event, where it shared news of investments and innovations in the country. Not surprisingly, the innovation that seems to have attracted the strongest press attention has been an…
Libya’s Almadar teams with WideBot to deploy AI chatbot
Cairo-based AI developer WideBot announced on Tuesday that state-owned Libyan telco Almadar Aljadid will adopt its Arabic conversational AI chatbot platform to improve customer service.
Nokia Corteca: adding more value and creating new broadband revenues
Last year, Nokia released its Corteca software suite, with the promise of delivering smart broadband for a better experience.
Ecuadorian ISP Alfanet partners Axiros for CPE management
Alfanet, a prominent internet service provider (ISP) in Ecuador that serves residential and commercial customers across the country, has chosen AXESS 5 ACS (Auto Configuration Server) software from device management solutions company Axiros.
AIS and IPification to deliver next-gen phone verification to Thailand
Thai operator AIS is in the news again today, this time through the announcement that it is joining forces with IPification to deliver next-generation phone number verification solutions to Thailand.
Jordan’s Umniah awards BSS deal to Tecnotree
Jordan-based operator Umniah has awarded business support systems company Tecnotree a new multimillion-dollar deal.