Jun 20, 05:00 UTCCompleted – The scheduled maintenance has been completed.Jun 18, 23:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 18, 07:42 UTCScheduled – We will be performing physical d…
Category: Subsea Cable Systems
Scheduled Maintenance – Marseille – IP Core
Jun 14, 03:00 UTCCompleted – The scheduled maintenance has been completed.Jun 14, 01:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 12, 03:09 UTCScheduled – We will be performing scheduled …
Scheduled Maintenance – Hong Kong – IP Core
Jun 12, 19:55 UTCCompleted – Upgrade completed. All services back online.Jun 12, 19:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 12, 03:06 UTCScheduled – We will be performing scheduled e…
Southern Cross Next LAX <-> SYD
Jun 4, 00:06 UTCResolved – The faulty line card has been replaced by Southern Cross Next. This service has been restored.Jun 3, 15:57 UTCInvestigating – We noticed that Southern Cross Next went down at 2024-06-03 15:15:52.801536 UTC.We’ve been told …
Unity (Los Angeles to Tokyo) Cable Offline
May 19, 10:27 UTCResolved – The incident has been resolved. The link has remained stable during our precautionary monitoring period, and our vendor has confirmed that the applied fix has fully rectified the issue.May 18, 14:40 UTCMonitoring – Our vend…
Hong Kong – Emergency Corrective Maintenance
May 17, 10:00 UTCCompleted – The scheduled maintenance has been completed.May 17, 09:32 UTCUpdate – Unfortunately, due to a mistake made by the technician on-site during these works a 3rd traffic hit has just occurred, this has now been resolved and t…
Adelaide Backbone Outage
May 8, 03:31 UTCResolved – All fibers have been restored as of earlier this morning, we have monitored for a few hours and confirmed everything is now stable.May 7, 20:33 UTCMonitoring – Roughly three hours ago one path was restored, bringing Adelai…
AAE-1 (Marseille to Singapore)
Jun 20, 00:01 UTCUpdate – Due to current location of the repair ship, we expect that capacity restoration should happen in the first 2 weeks of July.We do not anticipate further delays past this point.Jun 1, 05:35 UTCUpdate – Permit difficulties have…
RNAL (Hong Kong – Japan)
Feb 29, 20:39 UTCResolved – Cable system is now online.HK issues should now be resolved, if any further problems exist please contact NOC.Feb 26, 00:20 UTCUpdate – Repairs for this have now started and are expected to be finished on the 1st to 2nd of …
PC1-North Cable Offline
Jun 1, 01:22 UTCResolved – All clear notice has been given.Cable now back in service.The total outage for this was from:2023-10-12 14:44:54.408320 UTCto:2024-05-31 07:28:28.503614 UTCMay 30, 23:36 UTCUpdate – The cable has come back up now, the repai…