Category: Subsea Cable Systems

Sep 6, 12:57 UTCResolved – All terrestrial waves in Milan have been restored, and we have the all clear from our vendors.We will continue monitoring the damage from the major weather event, but no further impacts are expected.Sep 6, 00:38 UTCMonitor…

Sep 2, 16:00 UTCCompleted – The scheduled maintenance has been completed.Aug 30, 16:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 29, 08:41 UTCScheduled – We will be conducting scheduled …

Jul 28, 23:00 UTCCompleted – The scheduled maintenance has been completed.Jul 21, 23:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 19, 05:10 UTCScheduled – During off-peak hours (2-5 AM) f…

Jun 20, 05:00 UTCCompleted – The scheduled maintenance has been completed.Jun 18, 23:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 18, 07:42 UTCScheduled – We will be performing physical d…

Jun 14, 03:00 UTCCompleted – The scheduled maintenance has been completed.Jun 14, 01:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 12, 03:09 UTCScheduled – We will be performing scheduled …

Jun 12, 19:55 UTCCompleted – Upgrade completed. All services back online.Jun 12, 19:00 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 12, 03:06 UTCScheduled – We will be performing scheduled e…

Jun 4, 00:06 UTCResolved – The faulty line card has been replaced by Southern Cross Next. This service has been restored.Jun 3, 15:57 UTCInvestigating – We noticed that Southern Cross Next went down at 2024-06-03 15:15:52.801536 UTC.We’ve been told …

May 19, 10:27 UTCResolved – The incident has been resolved. The link has remained stable during our precautionary monitoring period, and our vendor has confirmed that the applied fix has fully rectified the issue.May 18, 14:40 UTCMonitoring – Our vend…

May 17, 10:00 UTCCompleted – The scheduled maintenance has been completed.May 17, 09:32 UTCUpdate – Unfortunately, due to a mistake made by the technician on-site during these works a 3rd traffic hit has just occurred, this has now been resolved and t…

May 8, 03:31 UTCResolved – All fibers have been restored as of earlier this morning, we have monitored for a few hours and confirmed everything is now stable.May 7, 20:33 UTCMonitoring – Roughly three hours ago one path was restored, bringing Adelai…