Mar 5, 06:27 UTCResolved – All faults now repaired, ship has departed.Feb 26, 00:19 UTCUpdate – The final maintenance is expected to start on this link tomorrow, 27th of Feb and complete on roughly the 4th of March.We do not expect latency increases …
Category: International IP Transit
Scheduled Emergency Maintenance – New York – IP Core
Feb 12, 17:30 UTCCompleted – The scheduled maintenance has been completed.Feb 11, 05:30 UTCIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 11, 02:44 UTCScheduled – We are initiating emergency main…
AAE1 (Marseille to Singapore)
Feb 11, 02:06 UTCResolved – This incident has been resolved.Dec 17, 17:38 UTCIdentified – Capacity is restored at this time.The events surrounding this were not cable related, but still supplier related. We will provide an update surrounding how this …
Equinix Chicago 1
Feb 11, 02:05 UTCResolved – This incident has been resolved.Jan 15, 11:00 UTCUpdate – Equinix CH1 has deployed portable chillers over the last few hours (with more on the way), causing a steady decline in temperature.Nevertheless, current temperatures…
C2C Singapore – Hong Kong Cable Offline
Dec 31, 00:30 UTCResolved – This cable is now back in normal operation.Dec 15, 18:15 UTCUpdate – The cable fault impacting 3 fiber pairs occurred on 22nd Feb 2023 approximately 30km from Hong Kong Cable Station. A second service-impacting shunt fault…
Global Maintenance – Limited Impact
Dec 15, 18:09 UTCCompleted – The scheduled maintenance has been completed.Sep 18, 16:31 UTCUpdate – Changes are now largely complete around the world with some limited changes still to be made. Customers in those specific sites will be contacted direc…
Jupiter Cable Offline
Oct 24, 05:29 UTCResolved – The cable system issues have been resolved, and express pathway connectivity has been successfully restored between Los Angeles and Tokyo.Oct 13, 04:30 UTCIdentified – We have observed an outage on the Jupiter submarine cab…
Brisbane B2 Partial Outage
Oct 23, 18:11 UTCResolved – This incident has been resolved.Oct 23, 15:03 UTCMonitoring – Starting at 2023-10-23 14:49:49 UTC, we observed a sequence of link flaps affecting both our primary and secondary connections between Brisbane and Sydney. This …
IPV6 Issues – Amsterdam and Frankfurt
Oct 12, 15:27 UTCResolved – This incident has been resolved.Sep 12, 15:08 UTCInvestigating – In the wake of our ongoing global maintenance, we’ve identified some challenges related to IPv6 in Amsterdam and Frankfurt. Our dedicated team is fully aware …
Brisbane Partial Outage
Sep 28, 02:35 UTCResolved – This incident has been resolved. We will be reviewing the incident with our wave providers.Sep 27, 14:02 UTCMonitoring – We have successfully redirected traffic through an alternative backup path and are actively monitoring…