Ofcom’s new rules mandate that ISPs provide clearer information about their broadband services to consumers. The move, which comes into effect today, aims to address widespread confusion surrounding the terminology used to describe different netw…
The ability to access reliable and high-quality mobile connectivity is vital for the vast majority of people in the UK, as outlined in Ofcom’s latest report titled ‘Mobile Matters’. The report – based on crowdsourced data collected from mobile devices …
The ability to access reliable and high-quality mobile connectivity is vital for the vast majority of people in the UK, as outlined in Ofcom’s latest report titled ‘Mobile Matters’. The report – based on crowdsourced data collected from mobile devices …
Major UK business groups are calling on UK telecoms regulator Ofcom to expand the automatic compensation scheme for broadband outages to cover all businesses. Currently, a voluntary system introduced in 2019 offers compensation to consumers for delayed…
Major UK business groups are calling on UK telecoms regulator Ofcom to expand the automatic compensation scheme for broadband outages to cover all businesses. Currently, a voluntary system introduced in 2019 offers compensation to consumers for delayed…
A recent study by Ofcom has revealed a significant shift in media consumption habits among younger generations, with less than half of 16-24-year-olds now watching broadcast TV in an average week. This marks a historic low and signals a dramatic change…
A recent study by Ofcom has revealed a significant shift in media consumption habits among younger generations, with less than half of 16-24-year-olds now watching broadcast TV in an average week. This marks a historic low and signals a dramatic change…
Ofcom, the UK’s communications regulator, has introduced new measures to protect consumers from scam calls originating overseas. The strengthened industry guidance, announced today, requires phone companies to block calls from abroad that falsely…
Ofcom has imposed a £17.5 million fine on BT for its inadequate preparedness in handling a major disruption to its emergency call service last summer. The incident, which occurred on 25 June 2023, left nearly 14,000 emergency call attempts unsuccessful…
Ofcom, the UK’s communications regulator, will require telecoms providers to clearly state any price increases in pounds and pence upfront, giving customers more certainty about their monthly outgoings. The new regulations are set to take effect from 1…