Mobile tariff debate hots up in Nigeria

Posted on January 8, 2025 by Guest authors

Alleged pressure on Nigerian operators to raise mobile tariffs because of economic factors is continuing to inspire a lively debate between various factions over what sort of rise might be acceptable.

Posted in Customer Management

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Customer Management

Ooredoo Kuwait upgrades charging system with help from Ericsson

Guest authors
July 22, 2025
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Operator Ooredoo Kuwait has partnered with tech giant Ericsson to modernise its charging system, paving the way, the partners say, for new business opportunities and competitive marketing strategies.

Customer Management

Libya’s Almadar teams with WideBot to deploy AI chatbot

Guest authors
May 8, 2024
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Cairo-based AI developer WideBot announced on Tuesday that state-owned Libyan telco Almadar Aljadid will adopt its Arabic conversational AI chatbot platform to improve customer service.

Customer Management

Deloitte and Ookla launch partnership at MWC25

Guest authors
March 3, 2025
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Consulting and professional services giant Deloitte is launching at MWC a collaboration with Ookla, a global leader in connectivity intelligence, aimed at enhancing network performance, services, solutions and insights across the globe.

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Ooredoo Kuwait upgrades charging system with help from Ericsson

Libya’s Almadar teams with WideBot to deploy AI chatbot

Deloitte and Ookla launch partnership at MWC25

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