May 17, 10:00 UTC
Completed – The scheduled maintenance has been completed.
May 17, 09:32 UTC
Update – Unfortunately, due to a mistake made by the technician on-site during these works a 3rd traffic hit has just occurred, this has now been resolved and traffic is re-converging
May 17, 06:00 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 13:55 UTC
Scheduled – We are undertaking emergency maintenance on a core router in Hong Kong to rectify a software bug that caused a brief outage yesterday, following advice from our vendor.
Customers in Hong Kong with unprotected services may encounter up to two brief outages, each lasting no more than 5-10 minutes during this timeframe.
Other customers may notice routing changes for traffic destined to Hong Kong, as our backbone automatically reroutes this traffic via alternative paths.
