On Friday, I flew American Airlines from So Paulo to Miami. My ticket was purchased the morning of the flight while I was already in the airport as I was forced to cancel two other flights due to unclear travel requirements. I did not use the typical booking processes, airline app, airline website, or travel agent, but rather, I booked my ticket over the phone because I was using a travel credit from another ticket. The booking process was seamless with the customer service agent on the phone.
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