How does this work?: Wellington commuters love their trains, with trip satisfaction levels well over 90%, yet the numbers using them has plunged.
As per usual, the answer is Covid, the pandemic that laid waste to numbers working, shopping and eating in the city centre has also eroded the numbers using trains to get there.
Since 2020 commuters have turned into work-from-homers, with traffic on Mondays and Fridays especially falling away. Rail boardings in June were 25.8% lower than June 2019 numbers (pre-Covid).
