New Law To Protect Miles

In recent months, significant concern has been raised by both the public and by government regulators like the Department of Transportation about the increasingly large amount of power airlines wield over the consumer through their loyalty programs. As the only source of redemption and issuance for a reward currency they control, airlines are free to devalue and change the terms of conditions for their programs in any way they like, often making it difficult for passengers to make the best decisions.

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