Business travel demand looked like it was going to never fully recover following the COVID-19 pandemic. Many industry observers had concluded that COVID-era remote work norms would soon become the standard and that business travel might never look the way it had before the pandemic. With environmental concerns growing and an economy that was still struggling post-pandemic, it didn’t seem that unreasonable to assume that most companies would stop sending employees on the road for meetings that really could have been held remotely.
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