U Mobile to deploy GenAI-powered contact centre solutions from AWS

An AI-focused partnership between satellite operator Nigerian Communications Satellite Limited (NIGCOMSAT) and technology company Vault Hill described as ‘ground-breaking’ may, for once, justify the term.

Alfanet, a prominent internet service provider (ISP) in Ecuador that serves residential and commercial customers across the country, has chosen AXESS 5 ACS (Auto Configuration Server) software from device management solutions company Axiros.

Data-driven strategies for customer growth and retention are in the news again – this time thanks to a division of Zain Group, a technology and digital communications provider operating in eight markets across the Middle East and Africa.