Jul 18, 16:45 UTC
Resolved – We have now received all-clear from vendors for the repair that was completed in the first two weeks of July as expected.
The cable system was down from:
2024-02-24 09:51:05.014949
until:
2024-07-12 14:14:29.702036
Jul 12, 14:30 UTC
Update – AAE-1 appears to be undergoing testing. The links have come up, and traffic is flowing over them.
The official repair date has not yet passed, and we do expect the system to be up and down over the next few days pending all-clear from suppliers.
Jun 20, 00:01 UTC
Update – Due to current location of the repair ship, we expect that capacity restoration should happen in the first 2 weeks of July.
We do not anticipate further delays past this point.
Jun 1, 05:35 UTC
Update – Permit difficulties have pushed this repair into July. No firm dates.
May 6, 05:51 UTC
Update – Repair has been delayed until mid-June.
Apr 29, 00:04 UTC
Update – Due to the nature of world events in the region the April expectation slipped slightly and is currently expected to restore between the 13th and 18th of May.
Feb 29, 20:40 UTC
Update – Tentative ETR is currently roughly April.
Once we have more detailed information we are able to relay we will update again.
Feb 26, 00:30 UTC
Identified – This link went down roughly 24 hours ago.
We have now been provided with information we can disclose publicly.
The cable impact has occurred 1039km from a branching unit near Jeddah, Saudi Arabia which puts the cut location directly south of Yemen in the Red Sea.
We are also aware that AAE-1 was not the only impacted cable at this location at roughly the same time.
The AAE-1 consortium are sourcing a ship to attend site and perform repairs, however no ETR has been provided at this stage.
All traffic has re-routed, we have ample capacity through the US and across Europe for this volume and expect to see no throughput problems for the duration of this event.