Dec 31, 00:30 UTC
Resolved – This cable is now back in normal operation.
Dec 15, 18:15 UTC
Update – The cable fault impacting 3 fiber pairs occurred on 22nd Feb 2023 approximately 30km from Hong Kong Cable Station. A second service-impacting shunt fault occurred 14th Nov 2023 approximately 50km-96km from Hong Kong Cable Station. Repairs on the 1st fault scheduled to start 17th Dec 2023 and estimated to complete 25th Dec 2023.
Nov 13, 17:14 UTC
Update – We are continuing to work on a fix for this issue.
Nov 13, 17:13 UTC
Identified – We have observed an outage on the C2C submarine cable system between Singapore and Hong Kong.
Traffic has automatically redirected via alternative paths. Customers may experience higher latency during this time.