LotusFlare and MTN address changing customer needs in South Africa

Posted on March 3, 2025 by Guest authors

Operator MTN South Africa, and LotusFlare, a provider of a cloud-native digital commerce and monetisation platform for communications service providers, are to partner to support strategic initiatives in the South African market.

Posted in Customer Management

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Customer Management

U Mobile to deploy GenAI-powered contact centre solutions from AWS

Guest authors
December 10, 2024
0

Malaysian telco U Mobile said on Monday it will deploy contact centre solutions from Amazon Web Services (AWS) based on generative AI in its contact centre after running a successful proof-of-concept (PoC) for the past six months.

Customer Management

Echelon Edge supports BSS OSS needs of BSNL’s 4G rollout

Guest authors
December 19, 2024
0

Indian global information technology and system integration company Echelon Edge has partnered with a number of IT businesses to support the ongoing 4G network rollout by state-owned operator BSNL, a project reportedly covering over 100,000 sites natio…

Customer Management

AIS and IPification to deliver next-gen phone verification to Thailand

Guest authors
March 13, 2024
0

Thai operator AIS is in the news again today, this time through the announcement that it is joining forces with IPification to deliver next-generation phone number verification solutions to Thailand.

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U Mobile to deploy GenAI-powered contact centre solutions from AWS

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AIS and IPification to deliver next-gen phone verification to Thailand

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