AI in Customer Service: A Strategic Advantage for Telcos

Indonesian telco Indosat Ooredoo Hutchison said on Tuesday it has teamed with Mastercard to integrate its in-vehicle payments solution with Indosat’s AI-powered fleet management system NEXTFleet.

Digital Nasional Berhad (DNB), Ericsson and Malaysian autonomous vehicle solutions developer eMooVit Technology staged a demo showcasing 5G use cases for an autonomous electric bus that’s being tested for a planned trial later this year.

While the growth of 5G private networks in Africa may not so far have been as spectacular as some operators had hoped, such networks are certainly gaining traction in South Africa, as a recent agreement signed by operators MTN and China Telecom an…