Virgin Media O2 launches ‘smart support’ to proactively solve issues

Virgin Media O2 has begun rolling out a new “smart support” service aimed at proactively solving broadband issues for customers at no extra cost. According to the company’s research, over a third (34%) of British broadband users wouldn’t feel confident trying to fix WiFi issues themselves—despite 98 percent relying on the internet daily. The smart… Read more »

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