Qantas group boarding overhaul an Australian-first move

Qantas says a shake-up to how passengers board planes will cut standing-around time at the gate and on the tarmac.

A new system splits passengers into six groups, divided by class, frequent flyer status and seat location.

The airline reckons trials of the system across the country sped up queues at the gate and hastened seating.

Passengers will get a group number of one to six. Picture: Qantas

Passengers will get a group number of one to six. Picture: Qantas

Qantas Domestic chief executive Markus Svensson said the change should make more planes leave on time.

“We’re continuing to look for ways to respond to pain points and improve the travel experience for our customers,” Mr Svensson said.

“We know how important on time departure is to our customers, so this process is also about doing everything possible to ensure we depart on time.”

Qantas lost its mantle of most punctual Aussie carrier in April. Picture: NewsWire / Ben Clark

Virgin overtook Qantas as the most punctual carrier in Australia in April.

From Monday at Brisbane Airport, passengers on the flying kangaroo will get a boarding group number of one to six on their ticket.

Once your group number is called, you can board.

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